Certificate In Office Management

Course Description for Certificate In Office Management

Certificate in Office Management

The Certificate in Office Management (ICM) is an internationally recognized professional qualification designed to equip learners with practical administrative, organizational, and office management skills required in modern workplaces. The programme is examined and certified by Institute of Commercial Management (ICM), a globally respected awarding and certification body based in the United Kingdom.

At Uwezo College, this programme is delivered through a practical, competency-based and career-focused approach, ensuring learners gain real workplace skills alongside strong theoretical foundations for effective office operations across both public and private sectors.

Entry Requirements (As Per ICM Guidelines)

To enroll for the ICM Certificate in Office Management, a learner must have KCSE or an equivalent qualification, a relevant vocational certificate, or qualify through mature entry with basic work experience, subject to institutional assessment. The course is suitable for school leavers, office assistants, secretarial trainees, administrators, and individuals seeking professional office careers.

Examining Body & Duration

• Examining Body: Institute of Commercial Management (ICM) – UK
• Duration: 6 months to 1 year, depending on the chosen study mode.

Assessment is conducted through continuous assessment, assignments, practical work, and ICM examinations in line with international standards.

Course Overview / Curriculum (ICM-Aligned)

The programme equips learners with essential competencies in office administration and organizational operations. Key areas of study include:

• Principles of Office Management
• Office Organization and Administration
• Business Communication
• Records and Information Management
• Office Equipment and Technology
• Customer Care and Public Relations
• Business Law and Ethics
• Time and Work Management
• Basic Accounting for Offices
• Information Communication Technology (ICT)

Training emphasizes practical office procedures, use of modern office technologies, documentation systems, and effective communication in real workplace environments.

Modes of Delivery at Uwezo College

Uwezo College offers the course through four flexible study modes:

1. Physical Learning: Classroom-based training with practical demonstrations and office simulations.
2. Online Learning: Live virtual sessions, recorded lessons, and digital assessments.
3. Distance Learning: Self-paced study using structured learning materials with academic support.
4. Part-Time Learning: Evening and weekend classes for working learners.

All modes strictly follow the ICM teaching and assessment framework.

Career Opportunities After Completion

Graduates can work as:

• Office Assistant
• Administrative Assistant
• Office Administrator
• Records Clerk
• Customer Service Officer
• Receptionist
• Front Office Supervisor
• Secretarial Assistant

The qualification allows progression to the ICM Diploma in Office Management and related business programmes.

Why Study Office Management at Uwezo College

• ICM-aligned international syllabus
• Qualified and experienced trainers
• Strong practical orientation through office simulations
• Flexible four-mode learning system
• Affordable training with global certification
• Academic mentorship and full examination support