Home > Programs > online-courses > ODEL Courses > Diploma Courses > DOM

Diploma In Front Office Management

Diploma In Front Office Management (DOM) is offered as a DIPLOMA course examined by ICM. A certificate of completion is issued upon completion of this course. For more information about this course, use the tabs below to navigate.

Jump to reviews

Entry Requirements

Duration: 12 Months

Delivery Method: Both Online & Physical

Fee Structure

Course Fee Breakdown

Trimester 1

Registration Fee	KES 1,000.00
Examination and Certification Fee	KES 500.00
E-Learning Fee	KES 1,000.00
Maintenance Fee	KES 1,000.00
Tuition Fee	KES 37,000.00
Graduation Fee	KES 1,350.00
Total:	KES 41,850.00

Trimester 2

Registration Fee	-
Examination and Certification Fee	KES 500.00
E-Learning Fee	KES 1,000.00
Maintenance Fee	-
Tuition Fee	KES 37,000.00
Graduation Fee	KES 1,350.00
Total:	KES 39,850.00

Trimester 3

Registration Fee	-
Examination and Certification Fee	KES 500.00
E-Learning Fee	KES 1,000.00
Maintenance Fee	-
Tuition Fee	KES 37,000.00
Graduation Fee	KES 1,350.00
Total:	KES 39,850.00

Other Mandatory Course Requirements

Course Units/Overview

Trimester 1
DOM101	Front Office procedures and Operations
DOM102	Customer Service
DOM103	Front Office Accounting
DOM104	Communication I
DOM105	Social Skills and Competences
DOM106	Communication II

Trimester 2
DOM201	Filing and classification
DOM202	Front Office Equipment
DOM203	Public Relation
DOM204	Office Management
DOM205	Guest Reception
DOM206	Reservation Management

Trimester 3
DOM301	Financial Transactions
DOM302	Telephone Etiquette and Handling
DOM303	Introduction to ICT
DOM304	Principles of Marketing for Front Office
DOM305	Event Management and Coordination
DOM306	Customer Service Excellence

Course Description

Diploma In Front Office Management

Course Instructor(s)

TBA

Examining Body

ICM

FAQs

Register Now

Course Reviews

0

(0 review)

5 stars		0%
4 stars		0%
3 stars		0%
2 stars		0%
1 star		0%

Top Rated Reviews

No course reviews are available at the moment. Reviews are only submitted by students persuing the course. Reviews are subject to our terms and conditions.