Artisan In Salesmanship

Course Description

The Artisan in Salesmanship program at Uwezo College is an elementary-level course tailored to provide students with fundamental knowledge and practical skills in the field of sales and customer service. This one-year program, examinable by the Kenya National Examinations Council (KNEC), encompasses a range of essential topics to equip students with the competence and understanding necessary for effective sales roles. Enrollment in the Artisan in Salesmanship program requires a minimum of a KCSE Grade D- or a KCPE Certificate. These entry requirements ensure that students have the foundational qualifications to embark on this elementary course.

Course Structure:

The curriculum of the Artisan in Salesmanship program covers a variety of key areas, including:

• Salesmanship: Fundamental sales techniques, including customer engagement, sales strategies, and product knowledge.

• Business Organization: Understanding the basics of organizing and managing sales activities, including inventory control and stock management.

• Clerical Duties: Proficiency in clerical tasks and administrative responsibilities related to sales and customer service.

• Book Keeping: Basic financial record-keeping, focusing on tracking sales transactions, maintaining accurate accounts, and managing sales-related finances.

• Science: A foundational understanding of scientific principles relevant to sales, including product knowledge and the science behind specific products.

• Entrepreneurship: Introduction to entrepreneurship concepts, including the fundamentals of starting and managing a small business.

• Customer Service: Building strong customer service skills, including effective communication, addressing customer inquiries, and resolving issues.

Skills and Competencies:

Upon completing the Artisan in Salesmanship program, students will acquire elementary-level skills and competencies essential for effective sales and customer service:

• Foundational Sales Skills

• Business Organization Knowledge

• Clerical Proficiency

• Basic Book Keeping

• Scientific Understanding

• Entrepreneurship Concepts

• Customer Service Excellence

Career Opportunities:

Upon completing the Artisan in Salesmanship program, graduates can pursue entry-level positions in sales and customer service, including Sales Representatives, Customer Service Representatives, Store Assistants, and Administrative Assistants in sales departments. This foundational course serves as a stepping stone to a career in sales and customer service, offering opportunities for growth and advancement in the retail, marketing, and customer service sectors.