Entry Requirements
Kenya Certificate of Secondary Education (KCSE)
or
Accommodations operation Level 3 certificate
or
Equivalent qualifications as determined by TVETA
Duration: 8 Months
Delivery Method: Both Online & Physical
Fee Structure
Course Fee Breakdown
Trimester 1
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Exam Fee Breakdown
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Other Mandatory Course Requirements
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General Requirements |
Mandatory Requirements |
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One Box File One ream of Printing papers One ream of Foolscaps Photocopies of:
Two Passport size photos 6 A4 sized books A minimum 3 ballpoint pens Food Handlers certificate |
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Course Units/Overview
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Course Description
Accommodation Operations Attendant Level 4 – Course Overview (Uwezo College)
Uwezo College offers the Accommodation Operations Attendant Level 4 course under the TVET-CDACC framework. This competency-based training program is designed to prepare learners for professional roles within the hospitality and accommodation industry. The course equips students with the practical skills, knowledge, and etiquette required to provide high-quality guest services in hotels, lodges, guest houses, and related establishments.
The curriculum is structured into two comprehensive modules, each addressing key operational areas within the accommodation sector:
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Module 1 focuses on:
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Front Office Operations – training learners on guest reception, reservations, check-in and check-out procedures, customer service, and telephone handling.
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Laundry Services – covering laundering techniques, stain removal, sorting, pressing, folding, and maintaining fabric quality in line with hospitality standards.
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Module 2 includes:
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Housekeeping Operations – involving room cleaning procedures, replenishing guest supplies, safety and hygiene standards, and operational checklists.
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Housekeeping Interior Decorations – teaching the skills of setting up guest rooms attractively through towel art, floral arrangements, bed presentation, and aesthetic enhancement techniques.
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Training at Uwezo College is practical and industry-focused. Students use real equipment and simulate hospitality environments to build confidence and competence in performing their duties professionally.
To reinforce practical skills, learners are required to undergo a 320-hour industrial attachment in a hospitality or accommodation establishment. This hands-on experience ensures students are job-ready and familiar with real workplace expectations.
Graduates of this course are equipped for careers as guest house attendants, room stewards, housekeeping staff, or front office assistants.
At Uwezo College, we go Beyond Training, shaping hospitality professionals who combine skill, service, and excellence in every guest experience.
Course Instructor(s)
TBA
Examining Body
TVET-CDACC
FAQs
1. How do I register for a course at Uwezo College?
To register for a course at Uwezo College, visit the college in person or apply online through the official website UWEZO COLLEGE. You will need to fill out an application form, attach copies of your academic certificates, national ID or birth certificate, and pay the required registration fee. The admissions office will guide you through the full process, including course selection and reporting dates.
2. Where is Uwezo College located?
Uwezo College is located in Machakos Town, Industrial Area, KIE Building just adjacent to the Machakos Civil Servants Quarters or near AIC Bomani. The college is easily accessible and strategically positioned within the Central Business District, making it convenient for both full-time and part-time learners.
3. How can I contact Uwezo College?
You can contact Uwezo College through the following means:
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Phone:+254 724 390 322 or +254 713 554 972 or +254 742 866 704
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You can also visit the college physically at their campus in Machakos Town for inquiries and support.
4. Is Uwezo College a registered college?
Yes. Uwezo College is fully registered and accredited by the Technical and Vocational Education and Training Authority (TVETA) in Kenya. The college is authorized to offer TVET-CDACC approved courses and has a solid reputation for quality training and professional excellence.
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